Customer Journey Mapping is a powerful tool, in this case study Delta Swan used it to assess visitor experiences and recommend improvements.
An innovative Voice of the Customer programme using customer feedback and change management. Philips saved £1.8 million by improving their products.
TechFINIUM wanted to sharpen their marketing. They chose Delta Swan to develop their value proposition. Now they are attracting and winning more customers.
X asked Delta Swan for a pragmatic, value based approach to marketing. I structured her offer to build strong marketing and website content.