Visitor journey mapping and enhancement – Rolls-Royce Power and Propulsion Collection (RRPPC)
Customer Journey Mapping is a powerful tool, in this case study Delta Swan used it to assess visitor experiences and recommend improvements.
Voice of the customer (VoC) programme – Philips DAP
An innovative Voice of the Customer programme using customer feedback and change management. Philips saved £1.8 million by improving their products.
Value proposition workshop – The Data Company
TechFINIUM wanted to sharpen their marketing. They chose Delta Swan to develop their value proposition. Now they are attracting and winning more customers.
Value proposition and marketing materials – Anonymous
X asked Delta Swan for a pragmatic, value based approach to marketing. I structured her offer to build strong marketing and website content.