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Sandra Dowling

I walked away from the workshop with great ideas, tools and a good understanding of where I am heading with my business with Michelle’s support.


Catherine Ann Reid

Michelle’s extensive knowledge in CXM is not only impressive but also highly applicable across different business stages and sizes. She has a unique ability to tailor her expertise to suit the specific needs and challenges of a start-up environment. Her approach is both strategic and practical, ensuring that her recommendations are not only insightful but also actionable.


Kofo Are

If you’re seeking an expert who can provide invaluable insights and drive actionable results, in the realm of customer experience for start-ups, I highly recommend Michelle.


Peter Francis

Unlike other business consultants who treat Customer Experience as just a standard business consulting “add-on”, Michelle specialises in making the client important, which elevates your profile, and in my opinion also elevates hers!

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