Survicate by Survicate | Grow by delighting your customers

"Collect customer feedback, act on it and improve the customer experience. Repeat. It's that simple!"

Agile inner loop

Clients direct feedback to the right people as it arrives using collaborative tools e.g., Slack.

15 survey types

Wide variety of survey types which clients build.

Freemium pricing

Base package is free.

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Inner loop (individual issues)	Outer loop (systemic issues)	Employee experience (VoE)	Total price £, ££, £££	ROI calculation	Analysis languages	Celebrates positive feedback	Metrics CX 😊 Business ⩩ Performance 📈
			£		N/A		😊
Alerts and ownership of feedback support clients' existing inner loop processes.	Analytics identify themes and trends, pointing towards action.	Not marketed as a Voice of the Employee platform.	Offers free, fixed price and custom plans.	No ROI calculations.	No text analysis.	Supports the promotion of positive customer experiences as well as the resolution of poor customer interactions.	Shows the impact of customer experience and resolution on customer metrics.

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Published 21 January 2021