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"Our clients say data isn’t boring with you guys because you make it exciting, and your technology tells us what to do with it"

Brand language

Uses feedback to inform marketing collateral.

Client Segments

Good for organisations and independent researchers.


Low starting prices, even a small business can afford.

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Inner loop (individual issues)Outer loop (systemic issues)Total price £, ££, £££ROI calculationAnalysis languages Metrics
CX performance metrics Business business metrics
Performance performance metrics
No inner loop capabilitiesAnalytics identify the factors impacting CX and point towards action.Pricing is based on data / volume of feedback with minimal fees for some integrations and services.Analysis in 26 languages.No prediction or confirmation of action on KPIs

Published January 2024

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  • See a path to product, service and touchpoint improvements
  • Feel confident you and your team can continuously improve your customer experience
  • Be keen to get ahead of your competitors by delighting your customers

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