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"Our clients love the advanced platform capabilities and the agile and collaborative approach of our team"

Multi-language analysis

Cross-border working supported by analysis in over 250 languages.

All rounder

All the capabilities you need in one place.

Making VoC accessible for all

A range of product and support options to help businesses of all sizes.

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Inner loop (individual issues)Outer loop (systemic issues)Total price £, ££, £££ROI calculationAnalysis languages Metrics
CX performance metrics Business business metrics
Performance performance metrics
YesYes£-££Yes250+performance metrics
business metrics
performance metrics
In-built case management supports the closure of individual cases.Analytics identify themes and trends, pointing towards action.Pricing varies with client needs and uses. Both platform and services support the calculation of ROI.Analysis in over 250 languages.Shows the impact of customer experience and resolution on customer, business and performance metrics.

Updated November 2023

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After our confidential, 30-minute consultation, you will…

  • See a path to product, service and journey improvements
  • Feel confident you and your team can continuously improve
  • Be keen to get ahead of your competitors by delighting your customers
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