Skip to content

“Staffino makes VoC programmes actionable and profitable”

Employee Engagement

Tools to get teams talking, exploring and learning.

Powerful Inner Loop

Reply to customers and hold internal conversations on the platform.

Impact assessment

Work out the impact of your VoC work.

Get the full review and my whitepaper ‘How to select a VoC platform’.

[sign up required]

Inner loop (individual issues)Outer loop (systemic issues)Total price £, ££, £££ROI calculationAnalysis languages Metrics
CX performance metrics Business business metrics
Performance performance metrics
YesYes£-££YesTBAperformance metrics
business metrics
In built functionality support customers and employees.Analytics identify themes and trends, pointing towards action.Pricing varies with client needs and uses.Both platform and services support the calculation of ROI.TBA
Shows the impact of customer experience and resolution on customer and business metrics.

Published March 2024

Would you like Michelle to review your VoC platform?

Get in touch to learn more

Schedule your free consultation and learn how to harness the power of CXM to grow your business

After our confidential, 30-minute consultation, you will…

  • See a path to product, service and touchpoint improvements
  • Feel confident you and your team can continuously improve your customer experience
  • Be keen to get ahead of your competitors by delighting your customers
Back To Top